The Canine Hilton would like to make clear the following points:

1) Excessive damage to property and/or fouling need to be compensated for.

2) Where a dog turns aggressive and damages other animals in our care, the owners must cover vet bills. A waiver must be signed to confirm this. We also advise that you are properly insured against third party injuries.

3) Dog Walking: Where time is lost (due to dogs straying) or unnecessary damage is caused, there may be a surcharge.

4) All bookings accepted have a two week non-refundable 20% deposit clause; at the carer's discretion this may be carried forward. Last minute - 48 hours notice - bookings can carry an extra 10% over the whole bill emergency premium charge and the total bill must be paid up front.

5) If your cat damages itself whilst in our care, as owner you are responsible for covering the injured cat's vet bills. A waiver must be signed to confirm this.

6) All dogs in the care of the Canine Hilton will be treated by Parkside Veterinary Centre in the event of an emergency. Any expenses incurred concerning treatment will be the liability of the owner.